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Optimization for Microsoft Teams | Citrix Virtual Apps and Desktops 7 – Install the Teams desktop app

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In a common virtual desktop deployment, each user is assigned to one desktop, and Microsoft Teams is deployed in the virtual desktop as one application. We recommend enabling the Citrix Profile container and redirecting the per-user directories listed in Per-user installer into the container. List all the per-user directories into this configuration.

For a complete list of verified endpoints, see Thin Clients. For more information, see Prerequisites to install Citrix Workspace app. After the update is complete, restart the Session. Root permission is required. Citrix Viewer app requires access to macOS Security and Privacy preferences for screen sharing to work. If you want to disable Microsoft Teams optimization, run this command in a terminal and restart the Citrix Workspace app:.

This section provides recommendations and guidance to estimate how many users or virtual machines VMs can be supported on a single physical host. The idea is to find out how many users or VMs can be ran on a single piece of hardware running a major hypervisor. This section includes guidance to estimate SSS.

Note that the guidance is high level and might not necessarily be specific to your unique situation or environment. Citrix recommends using this guidance and these simple rules to quickly estimate SSS only. However, Citrix recommends using Login VSI or the load testing tool of your choice to validate results, especially before purchasing hardware or making any financial decisions.

To enable optimization for Microsoft Teams, use the Manage console policy described in the Microsoft Teams redirection policy. This policy is ON by default. In addition to this policy being enabled, HDX checks to verify that the version of the Citrix Workspace app is at least the minimum required version. Microsoft Teams reads the key to load in VDI mode. Loading the API is the first step toward redirection.

Exit Microsoft Teams by right-clicking the notification area icon and restarting. Microsoft Teams relies on Media Processor servers in Microsoft for meetings or multiparty calls. So the network health between the peer and the Microsoft cloud determines the performance of the call. Please refer to Microsoft network connectivity principles for detailed guidelines around network planning. We recommend evaluating your environment to identify any risks and requirements that can influence your overall cloud voice and video deployment.

For support information, see Support. The manner in which this is accomplished will vary depending on the VPN product and machine platform used but most VPN solutions will allow some simple configuration of policy to apply this logic. For more information on VPN platform-specific split tunnel guidance, see this Microsoft article. Citrix minimum recommendations per user are:.

About performance, encoding is more expensive than decoding for CPU use at the client machine. You can hardcode the maximum encoding resolution in the Citrix Workspace app for Linux and Windows.

See Encoder performance estimator and Optimization for Microsoft Teams. If you configure an explicit proxy server in the VDA and route connections to localhost through a proxy, redirection fails. If not, optimization fails. If the branch office is configured to access the internet through a proxy, these versions support proxy servers:.

If DNS requests are unsuccessful, P2P calls with outside users and conference calls media establishment fails. This support means that the endpoint must be able to perform DNS resolutions. Consider a scenario where there is no direct path between the two peers or between a peer and a conference server and you are joining a multi-party call or meeting.

The HdxRtcEngine. These ranges include both Transport Relays and media processors, front-ended by an Azure Load Balancer. Call quality depends on the underlying network protocol. Meetings fail. Use this architecture diagram as a visual reference for the call flow sequence.

The corresponding steps are indicated in the diagram. Citrix media engine and Teams. With Direct Routing, you connect your own supported session border controller to the Microsoft Phone System directly without any additional on-premises software. Call queues, transfer, forward, hold, mute, and resume a call are supported. Starting with version , Citrix Workspace app supports dynamic emergency calling. The notification is provided based on the current location of the Citrix Workspace app that runs on the endpoint, instead of the Microsoft Teams client that runs on the VDA.

To enable dynamic emergency calling, the administrator must use the Microsoft Teams Admin Center and configure the following to create a network or emergency location map:. When users start an optimized call using the Microsoft Teams client for the first time, they might notice a warning with the Windows firewall settings.

The warning asks for users to allow communication for HdxTeams. You can apply more restrictive rules if you want. You can deploy Microsoft Teams and Skype for Business side by side as two separate solutions with overlapping capabilities. For more information, see Understand Microsoft Teams and Skype for Business coexistence and interoperability. Examples include island modes and Skype for Business with Microsoft Teams collaboration.

Also, Skype for Business with Microsoft Teams collaboration and meetings. Peripheral access can be granted only to a single application at the time. For example, webcam access by the RealTime Media Engine during a call locks the imaging device during a call.

When the device is released, it becomes available for Microsoft Teams. Optimal audio and video quality require a network connection to the Microsoft cloud that has low latency, low jitter, and low packet loss. Backhauling of Microsoft Teams audio-video RTP traffic from Citrix Workspace app users at branch office locations to a data center before going to the internet can add excessive latency.

It might also cause congestion on WAN links. This use is to identify, categorize, and steer Microsoft Teams traffic. Business broadband internet connections in many areas suffer from intermittent packet loss, periods of excessive jitter, and outages. You can use multiple meetings or chat windows for Microsoft Teams in Windows. This feature is supported with Citrix Workspace app for Windows Microsoft Teams supports Gallery , Large gallery , and Together mode layouts.

Microsoft Teams displays a 2×2 grid with video streams of four participants known as Gallery. In this case, Microsoft Teams sends four video streams to the client device for decoding. When more than four participants share video, only the last four most active speakers appear on the screen. Microsoft Teams also provides the large gallery view with a grid up to 7×7.

As a result, the Microsoft Teams conference server composites a single video feed and sends it to the client device for decoding, resulting in lower CPU consumption. Lastly, Microsoft Teams supports Together mode , which is part of the new meeting experience.

Using AI segmentation technology to digitally place participants in a shared background, Microsoft Teams puts all participants in the same auditorium. The user can control these modes during a conference call by selecting Gallery , Large gallery , or Together mode layouts in the ellipses menu. This section briefly lists the system requirements for both the client and the virtual desktop when using the Media Optimization for Microsoft Teams feature.

Client system for OSes supported with a specific release, see the appropriate Horizon Client release notes.

You can see the setting if you select Customize installation in the installer. Double-click the. If you are using the installation wizard, you can see that the Media Optimization for Microsoft Teams option is selected, as shown below.

Media Optimization for Microsoft Teams is also installed by default in the Horizon Agent, but it is controlled with a GPO, which is not enabled by default. After setting this policy, you must log out of the Horizon desktop for the GPO policy to take effect. Horizon Agent must be installed before Microsoft Teams. If the order is reversed, then on first run, Microsoft Teams does not detect Horizon Agent and caches an environment value that indicates the feature is running on an unsupported remote desktop.

This results in Microsoft Teams never supporting the Media Optimization feature unless the cache is deleted. To avoid this issue, be sure to install Horizon Agent before you install Microsoft Teams. Then, on first run, Microsoft Teams detects Horizon Agent and caches the correct environment value, which verifies that the feature is running on a supported remote desktop. As described in the overview of this guide, there are significant advantages to running Microsoft Teams in optimized mode.

However, as you are planning your implementation, keep in mind that end users who are not running supported Horizon Client versions Horizon Client or later for Windows, Horizon Client or later for Mac, or Horizon Client or later for Linux will not be able to take advantage of this feature.

They will not, however, go back to running the full client in the virtual desktop because the GPO has set Microsoft Teams to offload audio and video to the client. Those users will instead run in fallback mode. A user can check if Microsoft Teams is running in optimized mode, fallback mode, or natively no optimization in the virtual desktop. Audio and video quality may be reduced.

Talk to your IT admin. If you enable the optimization GPO in the virtual desktop, these clients, although not officially supported, will begin implementing offload. The bugs we found in these clients during beta testing are fixed in Horizon Client for Windows version or later for Horizon 8 or Horizon Client for Windows 5. VMware strongly recommends using the officially supported versions. For beta testing, VMware published the Horizon Client beta installer for Mac via the beta portal that supports optimization.

VMware recommends that you use the officially supported version, Horizon Client or later for Mac, to get the latest functionality and bug fixes for the Mac client. Similarly, VMware published a beta version of Horizon Client for Linux that supports optimization via the beta portal.

VMware recommends using the officially supported version, Horizon Client or later for Linux, to get the latest functionality and bug fixes for the Linux client. The ports described on that page are required to be opened on the client device.

Note : The usual Horizon ports are also required, as detailed in the following documents:. Some organizations might require that the process name of the Teams Optimization Pack be added to a firewall allowlist, to allow communication to the Microsoft Teams Cloud server. The process name is vmware-remotemks. This is a Microsoft restriction. In certain low-powered clients, users may want to turn off software acoustic echo cancellation to reduce CPU usage.

In most cases, VMware recommends using the default configuration, which is designed for optimal audio experience. But if you are having issues with echo, software acoustic echo cancellation can be configured by using a GPO on the Horizon Agent or by setting a registry key on the Horizon Client. Download the Teams MSI package that matches your environment. We recommend using the bit installer on a bit operating system.

Teams won’t work properly with per-user installation on a non-persistent setup. At this point, the golden image setup is complete.

Installing Teams per-machine is required for non-persistent setups. It’s important to understand the difference between these parameters. All users with admin credentials on the machine can uninstall Teams. This uninstalls Teams from the Program Files x86 folder or Program Files folder, depending on the operating system environment. We recommend you make sure to update Teams at least once a month. To learn more about deploying the Teams desktop app, check out Deploy the Teams desktop app to the VM.

If you’re using a version of the Remote Desktop client for macOS that’s earlier than If you’re using the client for the first time and already have version Or, create a custom calling policy to turn on the calling features that you want and assign it to users.

Meeting policies : Meeting policies in Teams control the types of meetings that users can create and the features that are available to meeting participants that are scheduled by users in your organization. Teams includes the built-in AllOn meeting policy, in which all meeting features are turned on. To turn on all meeting features, assign the AllOn policy. Or, create a custom meeting policy to turn on the meeting features that you want and assign it users.

To assign the AllowCalling calling policy and the AllOn meeting policy to a user:. When users connect from an unsupported endpoint, the users are in fallback mode, in which AV isn’t optimized.

To disable fallback mode, set the value to 1. To enable audio only, set the value to 2. If the value isn’t present or is set to 0 zero , fallback mode is enabled. Teams VDI policies are available in the Teams module. These policies are active and enforced on non-optimized VDI environments. We’re working on adding calling and meeting features that are currently only available in non-VDI environments.

These might include more admin control over quality, additional screen sharing scenarios, and advanced features recently added to Teams. Contact your Teams representative to learn more about upcoming features. This is a known issue with Citrix VDA versions and Then, restart VDA. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents.

Note A roaming folder or, if you are using folder redirection, a caching manager is required to ensure that the Teams app has the runtime data and files required to run the application. Important Teams won’t work properly with per-user installation on a non-persistent setup. Important Installing Teams per-machine is required for non-persistent setups. Important If you currently run Teams without AV optimization in VDI and you use features that are not supported yet for optimization such as Give and take control when app sharing , you have to set virtualization provider policies to turn off Teams redirection.

Note We’re working on adding calling and meeting features that are currently only available in non-VDI environments. Submit and view feedback for This product This page. View all page feedback. In this article. Azure Virtual Desktop , Windows

 
 

 

Microsoft Teams VDI Optimization for VMware Horizon – The Tech Journal.

 
Non-persistent (Instant Clones) VDI requires Microsoft Teams to be installed “Per-Machine”, whereas persistent VDI can use both “Per-Machine”. MST to install Microsoft Teams MSI (VDI) to regular Windows Microsoft has finally released Microsoft Teams installer that installs all files to Program. How to setup Microsoft Teams in Windows Virtual Desktop? · Step 1: Enable media optimization for Microsoft Teams · Step 2: Install the Teams WebSocket Service.